Refund policy

No Returns: We do not accept returns for any product.

Damaged or Missing Shipments: If you receive a damaged product or do not receive your order, contact us at 101livescorp@gmail.com within 48 hours of delivery.

Attach clear photos and videos showing the package, product, and shipping label for verification.

Cancellation Policy: Orders can only be canceled with 100 percent refund within 24 hours of placing the order or before the product is shipped, whichever occurs earlier.

Once the product is shipped, cancellation is not possible.

Resolution Process:

Our team will investigate your claim and respond within 15 working days.

Approved claims will be reimbursed based on the evidence provided.

Claims Approval:

We reserve the right to approve or reject claims at our discretion based on the evidence submitted.